A Memory Triggered by Nelson Mandela…

This quote takes me back to my first leadership position:

A leader … is like a shepherd. He stays behind the flock, letting the most nimble go out ahead, whereupon the others follow, not realizing that all along they are being directed from behind. –Nelson Mandela

I came to Seattle as a young newly appointed managing director for a large Japanese equipment maker. My head was spinning. My footing unsure. Leading was new. I had to build a technology team capable of interfacing with the software and mechanical engineers in Japan. I needed to assess whether we could import this company’s technology “as is” or whether modifications were required. We had a lot to do in a short period of time.

I also needed to build culture. I remember doing a team building exercise with my new team. This exercise was lead by a HR professional.

The HR person drew a boat on a whiteboard. She asked us to place ourselves on the boat based on our position or title. She asked me to go first. I drew myself behind the boat on water skis. I colored outside her lines. I got a long stare. My feeling at the time? What’s that stare for? I trust the team I’m building. I believe in my team. They are working hard. They are propelling the company forward. They’ll increase or decrease engine power based on my cue–or hand signals–so leave them be and let them lead from their strengths.

Later, the HR person counseled me that I should have put myself in the drivers seat. She said I need to see myself as in control. I never bought that. A leader’s touch is light–a nudge here–a question there–some encouraging talk or even a positive push or suggestion. Sure, some circumstances require a stronger approach–I get that. Still as General Dwight Eisenhower quipped, leadership is “…the art of getting someone else to do something that you want done because he wants to do it.” That’s about inspiring not commanding.

Leadership advice is never one-size-fits-all. Be wary. Be skeptical. Go with your gut. Trust your instincts. Lead from your heart. Move your tribe into the future like Mandela’s shepherd.

Agree? Disagree? How do you view the art of leadership?